Mediocre - Food and Beverage Assistant Doyle Collection Employee Review

3.0
Aug 25, 2020
Recommend
CEO approval
Business outlook

Pros

Nice establishment, opportunity to meet people from different backgrounds

Cons

Long hours, often past the time you are supposed to work. Little pay

avatar
Doyle Collection Response
5y
Thank you for your feedback. We tend to agree with you in regards to the hotels - they are nice establishments (and friendly too!) - and give you the opportunity to work alongside and learn from people from all different backgrounds. One of the best things about hospitality in our opinion. As we are open 365 days a year, 24 hours a day, shifts are a way of life. We do our best to make sure hours are fair and that those who do offer to stay behind on busy days are rewarded for this. We regularly benchmark our pay against other hotels, restaurants and bars and are proud that every time we come out near the top. The benefits are also pretty good, some of which are unique to The Doyle Collection. Thanks again for taking the time to log in and review us. As much as we wold love all 5 star reviews, we appreciate your honesty. Wishing you every success, The Doyle Collection

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
avatar
Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
avatar
Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
See reviews by: Helpful|Rating|Date|All