F&B Assistant - Hostess Doyle Collection Employee Review

4.0
Jan 27, 2020
Recommend
CEO approval
Business outlook

Pros

+ Training provided + Good benefits + Free meals at the canteen + Nice environment and team work spirit

Cons

- Long shifts - Work on weekends - The salary could be better

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Doyle Collection Response
6y
Thank you for your feedback! As a current team member, your feedback is so valuable to us. Amazing to read all those pros ... training - tick. Good perks - tick. Free meals - tick. Nice environment - tick. Team work - tick. We do make sure we do annual salary surveys with all of our competitors in the hospitality industry and are proud to always come out near the top, as well as all those unique benefits on offer. Working in a 365 day a year, 24 hour a day industry, i am afraid weekends do come as standard in hotels. We do try our best to balance shifts and make sure shifts aren't long, however if you have any suggestions for improvement, our HR team has an open door policy and are always happy to have a chat. The Doyle Collection

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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