Very poor employer - Anonymous employee Doyle Collection Employee Review

1.0
May 14, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you like working long hours

Cons

Working way over and above and nobody even seems to notice or care

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Doyle Collection Response
7y
Thank you for your feedback. We are sorry to hear that your experience with the Doyle Collection has not been a positive one. As an employer of choice, this is painful to hear and will always do what we can to ensure our team leave with a positive memory of their time with us. While you may have left not feeling that anybody cared, I can assure you that our senior teams do genuinely care and appreciate all the work that goes into every role at the hotel. You are completely right, sometimes the hours can be long, but we do try to make sure there is a good balance and would certainly appreciate any suggestions for how to manage that better. The only way we can improve is by hearing feedback about where we can improve, so feel free to contact your former HR Manager or GM directly. The Doyle Collection

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
7mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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