... - Anonymous employee Doyle Collection Employee Review

3.0
Mar 7, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pretty good wage comparing with other places.

Cons

Bad organization, bad communication between everyone (Management, Restaurant, Sales, Reception, HR)

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Doyle Collection Response
7y
Thank you for the feedback. We do regularly compare our salaries with the industries to make sure we are offering our team a fair and competitive salary, so it is good to hear this is recognised. We think there is always room for improvement, particularly with organisation and communication, so would welcome any feedback or specific suggestions for improvement. The only way we can improve is by hearing your feedback, so please do feel free to contact your former HR Manager or GM directly. The Doyle Collection

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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