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      Doyle Collection

      Engaged employer

      Doyle Collection reviews

      F&B Assistant - Food and Beverage Assistant Doyle Collection Employee Review

      4.0
      Apr 13, 2018
      Food and beverage assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      If your goal is to work in the hospitality industry. The doyle collection is a great place to start at. - Meals on duty - Easy way up to room service, reservation and even front desk - Good team and company overall

      Cons

      Wilde, Westbury Hotel - Poor management. - Hard to book vacations and get approval at the beginning. - not a 5 star restaurant. - poor tips considering the price of the room.

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      Doyle Collection Response
      7y
      Thank you for your feedback. We really appreciate receiving well rounded, constructive reviews. We agree, we rate the meals on duty (and the breakfast!), we believe we offer great opportunities to progress and the team are lovely. While we can't change the tips our guests leave, we can take on board your feedback in regards to management, booking holidays and having more 1 on 1 time. This has been shared with HR and the management team. The Doyle Collection

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      5.0
      Oct 5, 2025
      Current manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

      Cons

      Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

      1
      avatar
      Doyle Collection Response
      7mo
      Thank you for your comments, we appreciate your thoughts and feedback
      2.0
      Apr 30, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

      Cons

      The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

      1
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      Doyle Collection Response
      2w
      Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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