Positive - Customer Service Associate Dow Jones Employee Review

5.0
Feb 20, 2024
Recommend
CEO approval
Business outlook

Pros

All of my co-workers were amazing

Cons

The customers were sometimes brutal

Explore other reviews about Dow Jones

5.0
Mar 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great HR Team & hybrid work environment.

Cons

Outsourced tech team for initial on boarding

3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture within certain teams, not across the firm.

Cons

Poor leadership, strategy and decision making is not this firms strengths. Zero accountability across teams, this is obvious to anyone coming in the door if a mid-level to senior employee. Lots of positive toxicity.

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