Store Support Center - Anonymous employee Dollar Tree Employee Review

2.0
Sep 21, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay at the Store Support Center is good for this area, and the company is growing. They do a good job keeping the stock price up.

Cons

The Store Support Center does not do a good job communicating with its employees about changes in the organization in terms of management and policies. Also, employees aren't allowed to contribute to a 401K until after 1 year of employment. Managers are not encouraged to coach or provide much positive feedback to their employees. There is an annual review process and instead of looking at what has been accomplished by the employee, many managers look at the "opportunities" the employee has to improve. They do this to keep bonuses to a minimum.

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5.0
Mar 6, 2026
Recommend
CEO approval
Business outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

1.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Left to Your Own Devices: If you enjoy being entirely on your own without any meaningful guidance, resources, or support from corporate, you will get plenty of it here. Air Conditioning Works (Usually): The building generally has a roof and four walls, and the physical time clock successfully records your hours.

Cons

Leadership Transparency: A severe lack of professional transparency from upper management. Retaliatory Management Culture: There is a distinct disconnect between corporate feedback initiatives and district-level execution. Honest participation in internal leadership and company feedback surveys is not met with constructive dialogue, but rather with immediate professional retaliation and termination.

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