Upper management and corporate don’t care! - ASM- Assistant Store Manager Dollar Tree Employee Review

1.0
Jan 8, 2023
Recommend
CEO approval
Business outlook

Pros

If store is fully staffed and you have a good store manager can be a good job for part time cashiers and stockers to make some extra cash.

Cons

Raised prices, did NOT raise salaries and took away bonuses for assistant managers. Abusive upper management blatantly displayed in group emails and no consequences! Group emails also sent out with bonus incentives to store manager and district managers (read by assistant store managers) Low pay, understaffed! Don’t hire persons under 18??? Corporate doesn’t care about their employees. They care about making money. Expect 1 person to unload a truck if that’s all that is available. Stock room is overcrowded, unsafe. No staff to get merchandise out on the floor. Poor employee recruitment on part of DM/RM. Expected to work alone just to keep store open to make money (good luck going to the bathroom) Forced to work long shifts and overtime if no coverage. No consistency in store policies, especially regarding returns, which causes conflict with customers. Also very minimal advertising of benefits that employees are entitled to. If you don’t actually research and ask no one will tell you, just another way to keep cost down and make money for corporate bigwigs!

Explore other reviews about Dollar Tree

5.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and a great team

Cons

If you have a criminal background you can't move up with the company.

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed working at Dollar Tree because it allowed me to lead a team, help develop associates, and make a difference in my store. I liked the fast-paced environment and the variety of challenges that came with running daily operations. The experience helped me grow as a manager, strengthen my problem-solving skills, and build great relationships with both my team and customers.

Cons

The biggest challenges were limited staffing, heavy workloads, and a lack of support from the district level when issues arose. PTO requests were often denied due to business needs, which made it difficult to achieve a good work-life balance. While these challenges could be frustrating at times.

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