The worst company I have ever worked for. - Store Manager Dollar Tree Employee Review

1.0
Sep 2, 2019
Recommend
CEO approval
Business outlook

Pros

Easy to get promoted because nobody wants to work here.

Cons

Low pay for all. Assistant Manager's pay is embarassing. Store Managers don't make enough. Associates make minimum wage and don't get regular raises. Low PTO. I've had one week off as a Store Manager in a year. Minimum 48 hour work week for Store Managers, you'll usually work 60+. There are days I've worked 5 AM to 10 PM. I have worked 90 hour weeks. Skeleton crew. As a Store Manager, you'll cashier and stock for 90% of your day because you only have enough hours to have one cashier. Customers get angry all day because there are not enough cashiers and the shelves are empty. Nothing we can do because corporate doesn't give enough hours. Even if they gave enough hours, there aren't enough people willing to work for this company because of the terrible pay and working conditions. Run-down stores. My store has no A/C, registers that break daily, only one working store phone, dial-up internet speeds, disgusting old bathrooms that are falling apart, a disgusting "break area" that consists of one table and two chairs, which we use to store boxes on because they overfill our backroom with products. The backroom is OVERFILLED with stock due to a weekly truck, not enough stockers and no hours to stock, and no way to ever catch up on anything. It is extremely stressful and kills morale. The company doesn't care because a store has to be at $25 per square foot. If you work in a large store, you will never have a manageable backroom. The company piles on more paperwork, new rules, more work, more expectations weekly, with absolutely zero support. There are so many more cons but I can't possibly list them all. DON'T WORK HERE!!!

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5.0
Oct 17, 2025
Recommend
CEO approval
Business outlook

Pros

Leadership Benefits Culture Community Engagement

Cons

We are sometimes challenged with outdated technology. However, we are updating systems currently. We have also had a turnover in the C-suite leadership.

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed working at Dollar Tree because it allowed me to lead a team, help develop associates, and make a difference in my store. I liked the fast-paced environment and the variety of challenges that came with running daily operations. The experience helped me grow as a manager, strengthen my problem-solving skills, and build great relationships with both my team and customers.

Cons

The biggest challenges were limited staffing, heavy workloads, and a lack of support from the district level when issues arose. PTO requests were often denied due to business needs, which made it difficult to achieve a good work-life balance. While these challenges could be frustrating at times.

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