Better than being unemployed... I guess... - Assistant Store Manager Dollar Tree Employee Review

1.0
Apr 11, 2013
Recommend
CEO approval
Business outlook

Pros

They will take anyone. I mean ANYONE. I was out of work for a couple years and was offered a PT Assistant Manager Position. I've had plenty of manager experience so I figured this would be great. However...

Cons

-Not enough hours. Staff expected to do the work of a 5 person crew with only 2 people per shift. -Outdated processes. I have NEVER seen a more inefficient way to unload a truck and put out stock. And with so few staff, the process breaks down even further. -When a company pays a wage like they don't care, they get employees that don't care. Don't tell me you're surprised! -Managers are little more than keyholding stockers/cashiers. We are saddled with policies that DMs and up simply will not back up the SM on. Everyone from a District Manager and higher that I have dealt with for any issues I've brought to them simply don't want to hear it. Yet they always want want to have long talks about why your store isn't performing. -Attitude of upper management is (direct quote) "Suck it up, this is Retail!" Um... I've seen and worked in many retail companies that didn't sink to this level of indifference and hostility.

Explore other reviews about Dollar Tree

5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Good part time job while in college

Cons

Not allowed to sit or read during shift

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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