Great Opportunity For Management - Assistant Freight Manager Dollar Tree Employee Review

5.0
Jun 8, 2016
Recommend
CEO approval
Business outlook

Pros

I was hired in as an Assistant Manager for Freight about 5 months ago and so far, it has been as excellent job. Of course there are bad moments but that's for every real job. If you work in management, you are expected to work hard, juggle 20 things at once, and always keep a level head on your shoulders no matter how crazy things get during the day. Also as a manager, flexibility is a must. Of course no one wants to close one day and then come in at 5am the next, but it's what has to happen sometimes. I love my job because of the education and experience I'm receiving every day. Dollar Tree is a great company to work for, they pay decently, and they don't ask too much from you.. only to be logical and prepared for the work ahead of you. My plan is to stay here and move up to Store Management. Maybe even one day, I could go higher considering my future education goals.

Cons

The customers are possibly the worst part about the job..I don't know what it is about my store that makes customers so rude, so clueless, and so vulgar but whatever it is, I have to deal with it daily... Also, I work in a relatively large Dollar Tree. The customers flow in and out non stop. I mean it's CHAOS almost constantly... the problem is not the business but the fact hours allocated are so low, that at any given time of the day there are only 2 employees working - 1 cashier and 1 manager on duty. Because of the lack of staff, no work can get done with stocking, cleaning, paperwork, or anything for that matter. It's extremely stressful and discouraging when I walk in to get a lot done but can't even get close to achieving the goal. But customers are always first, right?

Explore other reviews about Dollar Tree

5.0
Jul 1, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Nice people to work with

Cons

Not enough people working to unload trucks

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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