DG Thinks All Employees Are Thieves - Assistant Store Manager Dollar General Employee Review

1.0
Sep 6, 2016
Recommend
CEO approval
Business outlook

Pros

It's a job and a pay check. I like most of my co-workers and customers. Sometimes, my customers make me laugh or otherwise brighten my day.

Cons

According to DG, everything an employee does is considered stealing. Corporate thinks that most theft/shrink is caused by employees and ignores evidence of customers walking out with baskets of stolen merchandise. Managers are given an impossible task list with few labor hours to accomplish it. If freight stays in the stock room, then it is considered shrink. If an employee buys a drink in the store, keeps the receipt, but leaves the drink overnight and takes it the next day, that is considered stealing. It's as if the receipt becomes null and void after midnight. I must search my employees' bags (and they must search mine) and those of any vendors, but I cannot ask the same of a customer I actually suspect is stealing. It would not surprise me if they (anyone above my SM) would write me up/fire me for calling the cops on a shoplifter. Policies conflict and contradict each other. The left tentacle really does not know what the right tentacle is doing. For example, cashiers cannot move beyond a 30 ft radius from the register, but are expected to stock totes regardless of where that merchandise goes. Each day, I have to decide which policies to follow and which to break just so I can do my job. Nevermind that those who write these ridiculous policies most likely have never actually ran a store. DG is too concerned with opening new stores and too cheap to invest in current/older stores. We get counseled on not having the right merchandise fixtures, but are rebuffed when we try to order the correct ones. One of our A/C units is broken (and has been for at least 5 years), but the company/landlord won't fix it. However, all DG stores are uncomfortable in summer time. The company sets the A/C temp at 76 in the summer (and are proud of this!). That is sweltering here in the South. And they expect us to stand at the register without a drink close by because having a drink at the register could be employee theft (Seriously).

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5.0
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Pros

Reasonable Pay Safe Clean Great opportunities

Cons

Work/Life Balance Can be Stressful

1.0
Jul 9, 2026
Recommend
CEO approval
Business outlook

Pros

There will always be Dollar General stores

Cons

- Leadership is unclear, unfocused, unwilling to provide information, or support. It is all about their ego, being "right", and the good ole boys club. - Leadership is very performative and do not actually care for their employees wellbeing. They are looking for robots without lives. - Feedback is considered wrong and if you do not 100% agree with everything they say, you will be treated as though you committed a crime. They are interested in yes men only and will find a way to push employees out regardless of the validity. - Work life balance does not exist and org policies only apply to those that they like. They've chased all of their top talent away with terrible changes and framed it as a perk we asked for. - Every conversation, speech, memo, and email is fake and performative. They do not live what they say. - They copy every other retailer, are stuck in the past, and DEI was quietly eliminated to avoid the backlash like Target. - Facilities are outdated, broken, and cannot support the volume. If you like disgusting shared spaces, fake perks, and talentless leaders, this place is for you.

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