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      Discover - Customer Experience Analyst Discover Employee Review

      3.0
      Jul 10, 2025
      Customer experience analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leaders and great work life balance. Most jobs are work from home.

      Cons

      They value customer’s experience less. The merger has made employees feel uneasy.

      Explore other reviews about Discover

      5.0
      Jun 4, 2026
      Fraud investigator
      Recommend
      CEO approval
      Business outlook

      Pros

      The best company I have ever worked for.

      Cons

      No cons for me besides the merger

      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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