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      Bad managers with no accountability - Customer Support Representative Discover Employee Review

      3.0
      Apr 19, 2025
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Stable job with very predictable days.

      Cons

      Managers have no accountability and are no help when dealing with hard customers. It was so bad that I submitted an HR complaint and got fired right after I submitted it.

      Explore other reviews about Discover

      5.0
      Jun 8, 2026
      Application engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      It was a great work-life balance company.

      Cons

      After the acquisition, everything changed; the company became toxic by Capital One

      3.0
      Jun 23, 2026
      Principal compliance specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee and customer centric organization

      Cons

      Acquired by Capital One Bank

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