An interesting experience, at best - Account Manager Discover Employee Review

3.0
Oct 25, 2015
Recommend
CEO approval
Business outlook

Pros

Young crowd A few passionate, decent managers Ability for advancement for some

Cons

Little flexibility when it comes to schedule Below average pay for Customer Service agents Lack of communication between departments Subpar benefits plan, okay amount of paid time off Overwhelming lack of transparency Department Managers are very hands-off

Explore other reviews about Discover

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

I have had a good experience

Cons

Pay can be less for market standards

5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

See reviews by: Helpful|Rating|Date|All