3.0
Jan 12, 2023
Current employee, more than 1 year
New Castle, DE
Recommend
CEO approval
Business outlook
Pros
Great benefits, Amazing training, schedules are posted 4 weeks in advance. You have break empowerment. There are many opportunities to advance.
Cons
Very small raises. Your job is based on customer reviews. You are constantly critiqued on what you could’ve done better no matter how hard you try to satisfy the customer. You are required to keep your calls no longer than 3 minutes but some callers want to review every transaction they’ve made for the past 6 months.