4.0
Aug 15, 2019
Anonymous employee
Current employee, more than 8 years
Riverwoods, IL
Recommend
CEO approval
Business outlook
Pros
Overall Discover offers terrific benefits and has an outstanding drive to provide customer service to cardmembers and merchants.
Cons
Lack of agreement within certain departments on how to prioritize business goals and how to execute them. Upper management is communicating that decisions need to be pushed to lower management levels, yet the reality is that the work environment is increasingly becoming more micromanaged.