5.0
Apr 5, 2016
Current employee, less than 1 year
Salt Lake City, UT
Recommend
CEO approval
Business outlook
Pros
-card members actually like discover on a majority so most people are kind with few complaints. -you have ample support to receive assistance in improving. -the goals needed to be met to receive a raise are simple and laid out in stone instead of most jobs with wishy washy promises of someday getting a raise.
Cons
-the amount of information needed to complete the job well is enormous and training is not even close to perfect. -while the goals for advancement are clear they are not entirely within your control as under the current system you can have advancement undermined by any random mistakes that can result from an initial lack of training from discover.