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      Diligent

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      Diligent reviews

      Great place to work... - Sr Service Desk Analyst Diligent Employee Review

      4.0
      Jan 3, 2025
      Sr service desk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - Generous PTO - Great staff - My manager made me feel supported.

      Cons

      - Implementing the career progression plan took a long time, which never happened.

      avatar
      Diligent Response
      1y
      Thank you for sharing your experience! We’re glad to hear that you appreciated the PTO, the great team, and the support from your manager. We also acknowledge your feedback regarding the career progression plan. We understand the importance of timely implementation and are actively working on refining our processes to ensure career development plans are more effectively rolled out. Your input helps us improve, and we truly appreciate it.

      Explore other reviews about Diligent

      1.0
      Jun 26, 2026
      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, unlimited PTO and good benefits

      Cons

      Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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