Diligent Reviews | Glassdoor.ca

Diligent Reviews

Updated Nov 22, 2019

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3.8
71%
Recommend to a Friend
75%
Approve of CEO
Diligent CEO Brian Stafford (no image)
Brian Stafford
59 Ratings
Pros
  • "Great company culture and work/life balance(in 8 reviews)

  • "The culture is great and there are great opportunities available for people who are prepared to go the extra mile and work hard(in 6 reviews)

Cons
  • "A corrupt and hostile working environment where there is a complete divide between "regular" workers and Upper Management/Executives(in 5 reviews)

  • "There are no cons that I can think of, read the "pros" section(in 4 reviews)

More Pros and Cons
  1. "Entrepreneurial Culture; Scale to Execute Big Ideas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diligent full-time for less than a year

    Pros

    Company full of self-motivated, driven team members who go the extra mile. We work hard, but tackle hard things and there's so much reward. You're empowered to take on big projects and go as far as you want to go. Often those projects get you exposure to execs like I've not seen before at a global company of this size and scale - enabling you to learn from the leaders directly.

    Cons

    A startup tech culture (even though it's a bigger company) isn't for everyone. People who are successful at Diligent are excited about the challenge of big growth and big opportunity and think that's what makes it fun. Sometimes, however, there is a mismatch of expectations.

    Diligent2019-11-22
  2. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diligent full-time for more than 5 years

    Pros

    Nice offices, work in London which is a great space but have travelled to NY office and it's a nice space there too. Good team environment, social events, christmas/summer party are good and held in nice locations. Interesting changes with the product, good investment in product in marketing, acquisition growth - if you like change. Good salaries.

    Cons

    Communication could be improved between regions, spend more time having phone calls and meetings than just emailing to ensure everyone is on the same page.

    Advice to Management

    Continue to work on communication when we acquire companies

    Diligent2019-11-22
  3. Helpful (9)

    "If you like workplace politics, you'll love Diligent!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diligent full-time for more than a year

    Pros

    Lots of responsibilities to take on and lots of learning opportunities. Very fast-paced, you will not be bored with constant acquisitions. Generous benefits and PTO (that is if you can actually take time off). There are a few brilliant (now former) employees who have worked here that I am very grateful for the opportunity to have worked with. Fabulous holiday parties! You get paid! (Snacks were nice too, but pale in... comparison to my current employer's offerings.)

    Show More

    Cons

    Pay lower than the industry standard. Lots of responsibility, no authority. Insane hours and non-existent work-life balance. Expect to work weekends, evenings, and holidays. If you enjoy having a life outside of the office, run. Everything is extremely political and politics take precedence over efficiency and results. Often about who you know, rather than what you know. Frequent layoffs due to the constant-changing... organizational structure due to acquisitions. A lot of people look miserable; not a very friendly or social environment. Toxic environment. Poor communication. Need I go on?

    Show More

    Advice to Management

    Try to work on culture and tone down the politics. It could be helpful to re-evaluate the position of some members of senior management. There are some "personalities" that seem to be in their role because of tenure rather than being particularly competent. Don't be afraid to take out the trash to improve the culture and work environment! Stop with the fake reviews and actually make changes to get real, good ones.

    Diligent2019-11-08
  4. Helpful (3)

    "Corporate Paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Paralegal in New York, NY

    I worked at Diligent full-time for less than a year

    Pros

    Great company culture and work/life balance.

    Cons

    Position was eliminated due to company major restructuring. Short notice.

    Diligent2019-11-04
  5. Helpful (5)

    "Hostile Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diligent full-time for more than 5 years

    Pros

    There are some great people (none of the execs would come close to making this list).

    Cons

    A corrupt and hostile working environment where there is a complete divide between "regular" workers and Upper Management/Executives. I reported to someone who regularly came back from lunch intoxicated and no one cared. There is zero regard for employees feelings or claims. Another post said it perfect, a lot of claims and allegations are being made and nothing is being done. HR is a joke. They turn issues back to... employees and do nothing to help situations when they arise.

    Show More

    Advice to Management

    Listen to your employees. Stop creating such a riff between the workers and Executives. The CEO cannot publicly speak at all - all you get is a lot of ummm's and how great he thinks he is

    Diligent2019-11-12
  6. Helpful (13)

    "Mass exodus and they don't care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diligent full-time for more than 3 years

    Pros

    Gain some experience, nice office space. Good products.

    Cons

    Low pay. Managers don't manage. Everyone has an opinion on every situation but no one is empowered to make a decision. Upper management is filled with impetuous children. No communication about goals, duties or anything except that everything is great and the company is on a meteoric rise. I saw a member of the leadership team ask someone why they took another sandwich that was left in the kitchen. The person... cowered as he answered that he was hungry and expected to be working late. Not a millennial friendly environment, anything but millennial friendly. They just don't walk the walk. The HR team are all nice people but they have no power to fix the culture issues. People are leaving in droves.

    Show More

    Advice to Management

    Less ego, listen to people, fix the culture. Where and what are your values? Empower your leaders and send them to a few management classes so they know how to speak to people and lead.

    Diligent2019-10-03
  7. Helpful (1)

    "Good place to work at, fast changing and with opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diligent full-time for more than 3 years

    Pros

    Dynamic, open minded, financially rewarding.

    Cons

    A bit political at times.

    Diligent2019-09-12
  8. Helpful (2)

    "It is a wonderful company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative 
    Approves of CEO

    I worked at Diligent full-time for more than 8 years

    Pros

    Great benefits and wonderful company focus

    Cons

    There were no Cons to working

    Diligent2019-07-25
  9. Helpful (3)

    "5 years flew away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior QA Analyst in Christchurch, Canterbury
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diligent full-time for more than 5 years

    Pros

    Great supportive culture, amazing team environment, some of the most knowledgeable devs around, huge focus on self-development and learning

    Cons

    Slightly less flexible in allowing employees to do 3 or 4 days/week - Hence we lost a few people

    Diligent2019-07-11
  10. Helpful (1)

    "Good company with big future"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Sales Associate 

    I have been working at Diligent full-time for more than a year

    Pros

    good work/life balance company has good values and culture

    Cons

    big company to work for

    Diligent2019-06-25
Found 92 reviews