Mixed bag - Senior Sales Development Representative Diligent Employee Review

3.0
Jun 26, 2023
Recommend
CEO approval
Business outlook

Pros

Good vision for company future, inspiring roadmap, very well known company

Cons

Very poor progression options, poor support of employees, inconsistent messaging from management, disparate information between departments, unwilling to reward employees with raises, poor treatment of tenured employees

avatar
Diligent Response
2y
Thank you for your review – we are pleased to hear you share our excitement for the future of Diligent and what we are trying to achieve! However, we’re sorry to hear that you’ve had frustrations around compensation and career progression opportunities. Supporting our team members and helping them reach their full potential is a priority for us, and we are taking steps to improve clarity around career progression. This includes our bi-yearly promotion and review cycles, our internal goal-setting program, and periodic career talks sharing how some of our colleagues have progressed here. In addition, we are also working to provide better career development tools for our team members with standardized career progression models, and we continue to add new ways to better recognize our talented colleagues. In terms of your feedback on management, we take your concerns very seriously and would appreciate more context around your comments. If you’d feel comfortable, please reach out to HRconfidential@diligent.com with more details around your experience. We value your honest feedback and will give it careful consideration. Thank you for being a valued part of our team, and please do reach out to your manager or any ELT member if you’d like to discuss your concerns further. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
avatar
Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
See reviews by: Helpful|Rating|Date|All