Chewed Up and Spit Out - Anonymous employee Diligent Employee Review

1.0
Feb 27, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Enjoyed the people on my team. Unfortunately, the company disposed of all those good people because they don’t know any better.

Cons

Too much change that the company doesn’t know how to take care of its people. If you’re not part of the inner circle, you are invisible. Your team will get no investment, resources or recognition for all your hard work. Instead, they will kick you to the curb and make you feel like all the years of commitment to the company were in vain.

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Diligent Response
3y
Thank you for taking the time to share your thoughts. We’re glad to hear that you enjoyed working with your colleagues, as we have many dedicated, reliable and collaborative people on our team. As for your other feedback, it’s tough to hear and we’re very sorry that this was your experience. It certainly is not reflective of our goal to create an inclusive culture where every team member feels valued. Our people are the core of our organization, and we are prioritizing investing in our team members with initiatives like our Employee Resource Groups (ERGs), internal goals-setting program, Recharge Weeks, Fireside Chats to support career development, and monthly town halls to honor our commitment to transparency and accountability. We take your feedback seriously and would appreciate getting more context if you'd feel comfortable. I’d encourage you to reach out to HRconfidential@diligent.com with more details around your comments. Thank you for your hard work at Diligent, and we wish you the best moving forward.

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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