Oct 27, 2022
Anonymous employee
Diligent Response
3yThank you for your review. It’s great to hear you enjoyed the culture, perks and celebrations and the positive attitude of your colleagues. Our people are the beating heart of this organization and without them, we couldn’t make the huge impact that we do when it comes to governance.
To the rest of your feedback, we're very sorry to hear that this was your experience at Diligent. It's clear that we could have done more to support you during your time with us. As we continue to grow our business after our recent acquisitions, we are working to evolve and invest in several areas you mentioned. Specifically, we are focused on streamlining and improving processes as well as empowering our colleagues to manage priorities through tools like V2MOMs (our internal goal setting process). Our monthly Town Halls, intranet, Slack Company News channels and regular email updates from ELT have all been designed to improve communications and transparency. However, we recently surveyed the entire organization to learn how they prefer to get communications. A combination of email and Slack came back as the main preferences, so we are actively realigning our communications to flow exclusively through Slack and email. Finally, it's our goal to integrate our solutions and teams as seamlessly as possible so we can bring our unified platform to market for our clients. Any complex integration process can present inherent challenges, but we’re laser focused on continuously improving. We don’t always get it right, but we work together as a team to evolve and move forward to meet our goals.
Once again, I want to thank you for your service to Diligent. We appreciate your comments and will take them onboard as opportunities to improve. We wish you the best of luck moving forward.
- Avigail Dadone, Chief People Officer