Happy so far! - Customer Success Manager Diligent Employee Review

4.0
Aug 24, 2022
Recommend
CEO approval
Business outlook

Pros

Mostly good so far. Galway office is beautiful, has a great buzz and they are very understandable and flexible about remote working.

Cons

Pain point due to all the acquisitions while understandable, is difficult.

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Diligent Response
3y
Thank you for taking the time to share your review. It’s great to hear that you’re enjoying our new, beautiful Galway office! We’ve definitely put a lot of effort into making it a comfortable and fun space to collaborate and connect. It’s also wonderful that you’re finding the overall work environment to be flexible — we believe that great work can happen anywhere and anytime. As for our recent acquisitions, it’s true that we have some work to do around improving operational excellence. We are very focused on this area and if you have any specific feedback on ways we can improve, I do hope you feel comfortable sharing that with your manager or member of ELT. Thank you again for this feedback. We’re so glad you’re having a positive experience! - Avigail Dadone, Chief People Officer

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1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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