Company is top - Technical Support Advisor Diligent Employee Review

5.0
Aug 1, 2022
Recommend
CEO approval
Business outlook

Pros

Kiera Flaherty is an absolute legend, top manager, I do miss her loads.

Cons

work life balance wasn't the best, due to time zones and various markets, which cant be helped due to client demand.

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Diligent Response
3y
Thank you for sharing your feedback! We are so happy to hear you enjoyed your time at Diligent and that you had such a wonderful manager. Great managers are so important as they have such a huge impact on our business by motivating and rallying our teams, removing barriers and helping grow the skills and careers of our people. It’s true, time zones can be tricky to navigate, especially as a fast-growing, international organization with clients and colleagues around the world. While it may not always be possible to schedule meetings at an ideal time, we do have the benefit of flexible work schedules, allowing folks who may have meetings outside of regular hours to adjust their day as needed. Thanks again for your feedback and your service to Diligent. We wish you the best of luck in your next step. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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