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      Diligent

      Engaged employer

      Diligent reviews

      Don't. - Customer Success Diligent Employee Review

      1.0
      Sep 25, 2021
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      There are plenty of amazing people here. Could be a good opportunity depending on what you're trying to accomplish.

      Cons

      Trying to sell a platform of all separate products. Continuously acquiring companies without taking the time for proper integration of anything. Inconsistent career progression. Constantly restructuring which hinders a lot of customer relationships and makes everything more confusing. They only show appreciation for employees directly related to revenue. Very much a mindset of if someone from the executive team says to do something, it must be done, even if it's a complete waste of time. Very little rational logic to decision making and no accountability. Understaffed, underresourced, etc etc etc.

      avatar
      Diligent Response
      4y
      Thank you for sharing your candid thoughts with us. We certainly agree that the people at Diligent are some of the best and brightest. We are very sorry to hear your other feedback – in particular, your comments around our strategy and vision, as well as opportunities for career progression. Our recent strategic acquisitions have been in support of our long-term vision to be the market leader in governance, risk, compliance and ESG and to drive the greatest possible impact for our clients. Their needs are changing, which means that as an organization, we’ve also had to evolve our business, including our portfolio, so that we can best meet their needs. As we’ve done that, we appreciate how much change there has been – but we are confident the steps we have taken are positioning Diligent for long-term success. That benefits all our stakeholders, including our talented team. We want every teammate to feel challenged, valued, and rewarded, and we are really sorry to hear you haven’t felt that. We hope you will consider sharing ways we can better support you with your manager, a member of the leadership team, or HR, or anonymously if you prefer at HRconfidential@diligent.com. Thank you and we appreciate your continued service to Diligent. - Avigail Dadone, Chief People Officer

      Explore other reviews about Diligent

      2.0
      Mar 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

      Cons

      Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

      11
      avatar
      Diligent Response
      2mo
      Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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