Currently perched on the edge of a cliff - SRE/DevOps Engineer Diligent Employee Review

3.0
Nov 22, 2020
Recommend
CEO approval
Business outlook

Pros

Great people and team culture in the day to day work

Cons

Company has made a terrible decision trading the knowledge and skills of its team for cheaper dev in Eastern Europe under the guise of consolidation Company is strangled by the Finance department which suffers from nepotism and empire building at the very top levels. Upper management structure makes the technology part of the business subservient to the Product organization.

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Diligent Response
5y
Thank you for your thoughtful comments. We agree our people and culture are the foundation for our success, and we are glad to count so many talented individuals as part of the team. At the same time, we acknowledge your feedback. All areas of our business are critical to serving clients successfully, and one of our core beliefs is to ensure every employee feels challenged and supported. The planned changes we are making across Diligent are intended to simplify our org structures, facilitate more collaboration between our product and technology teams, and ultimately enhance the client experience. I strongly encourage you to share your personal feedback with your manager or HR business partner at HR@Diligent.com. Thank you again for taking the time to comment – your honest assessment is an important source of information for us and we want to work together to address the topics you’ve raised. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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