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      DigiCert

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      Lacks direction. - Senior Staff Information Security Engineer DigiCert Employee Review

      2.0
      May 21, 2025
      Senior staff information security engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      They do have a legitimate moat in the certificate and PKI space, which gives them some resilience in the short term. Smart people exist in pockets, especially among individual contributors and legacy teams that have survived the churn.

      Cons

      The CPO is directionless and often comes across as out of touch. All-hands meetings are filled with hollow references to “AI” and “Quantum,” but there’s no actual product vision or roadmap that ties those trends to customer value. Seems like she's struggling to justify herself to the PE team. The company’s private equity backing is evident in every decision—short-term optimization over long-term innovation. There’s constant talk of “scale” and “growth,” but no IPO readiness in sight. They seem to want the valuation of a tech company without building like one. The culture feels like a relic from 2010—top-down hierarchy, heavy politics, and a C-suite dominated by ex-H1 overachievers who mistake micromanagement and endless meetings for leadership. Innovation is not nurtured; it’s suffocated under process and status chasing. If you’re looking to grow or do meaningful work in security or product, this is not the place. Most meaningful technical decisions are overridden by non-technical managers or get stuck in bureaucracy. Teams are directionless. There’s no coherent long-term strategy to align behind, which leads to burnout and attrition.

      avatar
      DigiCert Response
      12mo
      Dear current DigiCert engineer, Thank you for your honest and deeply considered feedback. We value input from long-tenured team members, especially those who have contributed through multiple stages of growth and transformation. Your perspective, both the strengths that you acknowledged and the concerns you raised, matter a great deal to us. We agree that DigiCert’s core strength in the PKI and certificate space provides a strong foundation, and we're proud of the many capable, committed individuals across the company who make that possible. At the same time, we acknowledge that transformation can create uncertainty, particularly where it concerns vision, communication, and innovation. We are actively working to better connect emerging technologies like AI and quantum readiness to real product outcomes and customer value. This includes strengthening how we communicate roadmaps internally and making room for deeper, more transparent engagement around product strategy. We also recognize the concerns about decision-making, hierarchy, and the need to empower technical voices. Our leadership team is committed to evolving how we operate, including reducing unnecessary layers, improving execution speed, and investing in structures that prioritize innovation and autonomy. These steps are rooted in our CARE values: Customer Obsession, Amazing Innovation, Relentless Execution and Exceptional Collaboration. Culture transformation and sustainable innovation are long-term efforts, and feedback like yours helps us refocus on what matters most. Thank you for continuing to speak up, and for being part of DigiCert during this pivotal stage in our journey. Regards, DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      Apr 24, 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      1
      avatar
      DigiCert Response
      1mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      Jun 4, 2026
      Legal operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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      DigiCert Response
      6d
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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