Dumpster Fire - Sales DigiCert Employee Review

1.0
Feb 29, 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits, interesting technology, a few good people

Cons

Ethics are basically non-existent, many people are fired over a 5 minute zoom with zero warning or history or poor performance. Constant turnover at the executive level. Transformation in 2023 was a complete disaster, VERY few sales reps made their number and direction from leadership was constantly changing. Commission payouts were super sketchy with territories always changing. The product teams announce releases that are not fully baked. Many deals lost in late stages due to previously unknown technical gaps in the product. Compensation is on the lower end. Dozens of reps are hired and then fired within months which is in indication of poor hiring practices. Decisions are made based on the bottom line and zero consideration for the employees and their families is afforded.

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DigiCert Response
2y
Dear former DigiCert employee, Thank you for taking the time and providing a review on Glassdoor. While we appreciate the recognition of the benefits, technology, and people at DigiCert, we recognize your list of negatives was extensive. In 2023 DigiCert went through a transformation year, and change is often hard and uncomfortable. But DigiCert, its leaders and employees are quickly finding our footing in this new structure. Major changes include making choices about people, which is always difficult, but we do our best to be thoughtful and not make emotional decisions. And we will always be honest with people on why decisions are made. We hope that, overall, your experience at DigiCert was positive, and we invite you to share any additional feedback you may have with a member of the DigiCert People Team. We would be more than happy to speak with you. Regards, DigiCert People Team

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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