Salary & Duties - Technical Engineer DigiCert Employee Review

1.0
Feb 15, 2024
Recommend
CEO approval
Business outlook

Pros

Permanent contracts Nice co workers

Cons

Underpaid, average pay is about 20k rand ( 1000 dollars per month ) this is without tax deductions. An engineer gets about 25 - 28k rand ( 1400 dollars) per month without tax deductions. No travel allowance, and no 500-dollar vouchers for Christmas anymore since the new CEO only focuses on cost-cutting and filling his pockets, and probably sell the company at some point. Work is intense and constantly busy. The company does not sell or give old laptops even without hard drives to staff members instead give it to some organizations while we underpaid staff can barely afford a computer. The cost of living is extremely high in Cape Town and is only increasing. Nothing is almost done about salaries but we expected to live in Digicerts and grow the company. We can function remotely but we have to go to the office just to show our faces while we have Zoom if needed. Self-study, do not expect proper training. You need to pay 2000 rand ( 100 dollars) for medical aid from your pocket and it's mandatory besides 12000 rand rent ( 600 dollars) and food etc. unless you want to live unsafely and pay 6000 rand for rent.

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DigiCert Response
2y
Dear current DigiCert employee, We appreciate you taking the time to post your review on Glassdoor. It’s unfortunate that you do not see the six years you have spent as a technical engineer in Cape Town as positive. While you noted coworkers and permanent contracts as positives, you outlined several negatives that should be addressed. DigiCert works hard to ensure compensation and benefits meet or exceed markets. Our benefits include paying half of employees’ medical aid in South Africa, a data allowance, and several other things. Also, employees receive meals on the two days they are in office. Beyond that, we offer several different personal and professional development opportunities, including in-house courses and learnings through various platforms, as well as educational support for other formal studies. Some of the items you included cannot be addressed as they are factually inaccurate, but we would be happy to meet with you and review the vast array of things included in DigiCert’s Total Rewards package. Please reach out to a member of the People Team to assist you with that information. Regard, DigiCert People Team

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
2mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
2w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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