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      DigiCert

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      DigiCert reviews

      Middle of the Road - Account Manager DigiCert Employee Review

      3.0
      Aug 22, 2023
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a lot over the years. Worked with some incredible people and leadership. Digicert is creating a solution that makes sense and is needed. New hires seem to have a great opportunity ahead. Most direct leadership is great to work with. Colleagues to the left and right tend to want to help each other out. The customers can be super fun to work with.

      Cons

      - disconnect between C-Level leadership and sales but it is weirdly "acknowledged." - solution is not fully baked but that happens when new products are being rolled out, it is just hard to be held accountable for a quota based on new offerings that don't work...yet. - sales people were forced into roles they were ill-prepared for. - compensation for existing sales vs new sales people drastically different (heard this was a focus of correction.) - An AE/AM is viewed solely as a number on an excel report and not as to what they bring to the table, team and organization or have brought over the years.

      avatar
      DigiCert Response
      2y
      Dear former DigiCert employee, First, thank you for your time with the company. We can tell from your review that you enjoyed your time with the company and working with your colleagues and customers. We appreciate your very thoughtful feedback, including your reflections on the changes made to the Sales Team. We understand how difficult change may be and our leaders have taken steps to provide clarity and communication as future changes are decided and made. If you have more you would like to share, please feel free to reach out to members of the People Team. We know that your experience in the company can provide insight into many areas. DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      Apr 24, 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      1
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      DigiCert Response
      1mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      Jun 4, 2026
      Legal operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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      DigiCert Response
      6d
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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