It's not perfect, but the recent reviews are uncalled for and harsh. - Anonymous employee DigiCert Employee Review

3.0
Jun 30, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's a lot of opportunity to make this company GREAT. There are some genuine people who have joined recently that truly do care to lean in and do what's right for the people and the business. The flexible work policy is great. I've had DigiCert go above and beyond for me during my time here when it counted. There's SO much work to be done here and once we can rid the culture of 'turf' wars and be more open to change, I think anyone who truly enjoys to find things that are broken and work together to fix them would enjoy working here.

Cons

The legacy culture was built around a lot of entitlement. The acquisitions and mergers that were done throughout the history of the org were not done the best. Because of this there are so many system and process issues that were treated differently depending on the company you came from. And as you can imagine that causes a lot of disruption when you attempt to finally bring it all together. It's honestly been painful. But there has been great progress made in some areas and it's what makes it all worth it. The entitled culture that DigiCert was and still kind of is (as you can see from the petty and tactless reviews calling out leaders by name) is what will keep the morale down and make the business suffer. There's a lot of chaos at times and still a lot of working reactively but I've learned it comes with the territory of working at a company undergoing massive transformation.

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DigiCert Response
2y
Dear current DigiCert employee, Thank you for taking the time to provide such a thoughtful and thorough Glassdoor review. We appreciate you recognizing the pains that occur during times of tremendous change and how divergent opinions on change can be. We appreciate your reflective feedback about the current culture and morale. Know that we are actively working on one unified culture as we strive to be the leader in digital trust. And management will continue to focus on moving the company forward and direct their energy toward the things that will grow the company. DigiCert People Team

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
1w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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