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      DigiCert

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      COMPANY IS SINKING SHIP - Account Manager DigiCert Employee Review

      1.0
      Jun 28, 2023
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      These days, there is very little happening. Morale has reached an all-time low, and the existing staff members are eagerly awaiting the economy to stabilize before making a mass departure. Even new hires are leaving after just a few months of being here.

      Cons

      The organization has become an absolute nightmare. The newly appointed CEO, CRO, and CFO are attempting to start from scratch, but they are also implementing questionable compensation plans with unrealistic targets. Moreover, there is relentless pressure on the sales department to sell products that are not yet market-ready. The company had a disastrous performance in Q1 2023 and is likely to struggle throughout the entire year.

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      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for taking the time to complete a Glassdoor review. We have read your assessment. In these times of change, we understand how hard it can be to accept that things have to change and are changing. We invite you to take some time and engage with your People Team colleagues about why decisions have been made and what can be learned from them. Reach out to DigiCert leaders or members of the People Team and share your thoughts and feelings. As difficult as change is, it can be made easier with information and understanding. DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      Apr 24, 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      1
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      DigiCert Response
      1mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      Jun 4, 2026
      Legal operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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      DigiCert Response
      5d
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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