Massive shift within the company - Business Systems Analyst DigiCert Employee Review

2.0
May 16, 2023
Recommend
CEO approval
Business outlook

Pros

Amazing colleagues to work alongside. Bottom line managers are decent to their staff

Cons

Zero true communication with the staff from exec team. Unrealistic expectations Unrealistic timelines for execution The GTM strategy was poorly managed and left a lot of staff in the dark.

avatar
DigiCert Response
3y
Dear former DigiCert employee, We do appreciate you taking the time to give feedback about your experience as a business systems analyst in Cape Town. We appreciate you recognize the great employees who work together every day to make the company move forward. We understand and acknowledge that you believe the executive team was not forthcoming and developed unrealistic expectations and timelines. We are always working on how we can improve employee communication and engagement, and your feedback helps us with that. We would love to get more feedback about your experience and dig deeper into your experience to understand and learn how we can improve internal communication within teams and the overall organization. We always strive to be the leading provider of digital trust and know that trust starts within, so we do hope you will reach out to the DigiCert People Team. We would appreciate your additional feedback and we would hope to learn from your experience as we continue to grow and change. DigiCert People Team

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
avatar
DigiCert Response
2mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

avatar
DigiCert Response
2w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
See reviews by: Helpful|Rating|Date|All