Needs better management - Anonymous employee DigiCert Employee Review

3.0
Nov 26, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many of the usual perks you find in tech companies these days: Great health benefits Reimbursement for gym memberships Catered lunches Fully stocked kitchen Occasional swag

Cons

Management does not take opportunities to coach, but instead micromanages their teams. I feel company underpays their employees, at least for similar positions to mine when compared to other companies with similar positions. Teams are small, and many people are meant to carry their whole department on their shoulders for such a big company. No collaboration opportunities or team projects where idea sharing is common. No middle-management, you're either in a starting position, or you're a director. There's no opportunities for growth in the middle.

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DigiCert Response
4y
Dear Current Employee, Happy to see you list out all the great things you love about working at DigiCert and we’re delighted that you appreciate them. Thanks for sharing your feedback on management and compensation. On compensation, we operate a pay-for-performance culture: the greater your performance, the better the reward. For our annual compensation review event, we benchmark on market-based research, using companies like Radford, Mercer, WorldatWork, to help ensure we are providing increases at pace with other companies of our size, revenue income and locations. We’re hearing that we need to do better at communicating this to our people so they understand how it works at DigiCert and more importantly how they can earn more. Thank you too for your management feedback. Last year we rolled out a Leadership Fundamentals training program for all people managers across the business. Over 75% of our managers completed the training, with the remaining 25% scheduled to complete by mid Q2. In addition, this year we are launching two other leadership development programs specifically focused on first-time managers at DigiCert. We’re aiming to have this program not only create new opportunities for our people but also ensure they are set up for success for those new roles. Thanks for the feedback on coaching skills. We’ll work with our Development team to build this into our roadmap. Thank you for your feedback and please reach out to the People team if you have any follow up questions

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
1w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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