Once they went corporate, the family feeling died. - Anonymous employee DigiCert Employee Review

3.0
Jun 30, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a good company, great environment, and second-to-none customer service. Alas, I was there when it was a family company, and when they sold to an investment company, it became so much more corporate. More justification for costs, more cutting of perks.

Cons

There aren't really many challenges, other than things are the way they are because they're the way they are. Stop asking for change.

avatar
DigiCert Response
11y
As you grow in size, you don’t always get to develop as close of relationships as you're used to. But it's exciting to see individual teams work on developing that type of feeling within their own groups. It’s exciting to see people host their own game nights, movie night, bowling outings, and service projects. That’s the spirit that we’ve always tried to develop at DigiCert. As we continue to grow we want our team members to feel like they can step up and take charge in helping develop that culture of a personal atmosphere. We want people to create that environment and not expect that it will be created for them. It’s the spirit of autonomy and accountability. The same goes for managing costs and delivering value to our customers. Managing profit margins is important for any company to remain in business, but it shouldn’t be a burden employees have to carry. What we want, though, is for all of our team members to learn to manage budgets and be fiscally responsible. Revenue, is an investment our customers make with us. We want our people to be responsible with the investment our customers make by choosing to work with us. Today, spending is dictated by what will deliver value and positively impact our employees and our customers. Some costs will be cut if they don’t deliver the value our customers and even our employees deserve. Things that positively impact customers and employees we will find more resources and invest in those more than we’ve done in the past. Other places where we see a positive effect we will spend even more than we’ve done before.

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
avatar
DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

avatar
DigiCert Response
6d
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
See reviews by: Helpful|Rating|Date|All