Eh... There are better companies in Utah - Sales DigiCert Employee Review

3.0
Jul 15, 2017
Recommend
CEO approval
Business outlook

Pros

They cater lunch quite frequently and they stock the break room with snacks and goodies. Also they have a soda machine and a game room with a lot of good games. Standard benefits like health, dental, pto, stuff like that. They used to give you a big bonus for a trip each year and that was really nice, but the rumor is that they are cutting that out and they have already decreased the bonus amount substantially. It's hardly a perk anymore. The regular level employees are pretty nice and friendly. There can be some drama sometimes but mostly people get along. The HR team is very kind and listens to any issues you may have. The company prides itself on having great customer service, and they do that very well. Before I left the company seemed to be making an effort to reach out to the employees for ways in which they could improve. There was a lot of feedback but management seemed resistant to incorporating a lot of it. I didn't stick around long enough to find out if they actually used any of the ideas we gave them.

Cons

There is ZERO opportunity for advancement in this company unless you are a developer or a rock star salesman. Check the median salary for the position you are trying to get and make sure they pay you at least that. Some salaries are on the low end of the spectrum. If you are considering a job here, don't fool yourself - as with many companies there is a lot of politicking and strategy that comes with working here. When I started there wasn't as much but now it seems like there's all these secret alliances between management and some of the employees. If that's your thing and you're good at climbing those kinds of ladders then you will excel here, but if that's not your style then I'd look elsewhere. Other companies will probably pay you better too. Management definitely plays favorites. The office can be cliquey and if you're not a part of a certain group you may face a little bit of abrasiveness from people in other groups. Also, they have a slide which they spent a substantial amount of money on, and that was a stupid investment because hardly anyone uses it and in reality it is actually only a potential risk and liability to the company. That was money that could have been spent on something that actually generated revenue. Management is only starting to realize that they need to ask for feedback from employees and understand the issues that are facing the company internally. Considering how long they've been around, I'd say they're pretty sluggish to adapt to this concept. The company is also not as much fun since one of the old execs (Nick) left. They used to do a lot of events like family game nights and golf tournaments and stuff but they've grown a lot and now they don't really do that stuff as much. I think they still have company movie nights every now and then. Since they were acquired by this investment company they seem mostly to care only about the revenue generated and the dollar is the bottom line. I can't blame them for that, after all, money talks and this IS a business, but it used to be a lot friendlier and happier environment than it is now. Overall I'd say they're average. Just ok. They might have been one of the best companies to work for in Utah in the past but they are lagging behind now.

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
6d
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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