Empowering Culture and Strong Customer Focus - Customer Success Manager (CSM) Deltek Employee Review

5.0
Sep 4, 2025
Recommend
CEO approval
Business outlook

Pros

Deltek fosters a collaborative and supportive environment where customer success is truly prioritized. The leadership team is approachable, and there are ample opportunities for professional growth. Tools and resources are well-aligned to help teams deliver value to clients efficiently.

Cons

Some internal processes could benefit from streamlining to reduce administrative overhead. Cross-departmental communication can occasionally be slow, but it's improving.

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Deltek Response
9mo
Thank you for taking the time to share your perspective! We’re glad to hear that you value Deltek’s empowering culture, approachable leadership and commitment to customer success. We appreciate your feedback on areas for improvement as we continue working to support our teams.

Explore other reviews about Deltek

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great management of hours and benefits keep me happy. Engaging remote presence

Cons

Salary could be better. Training for some products is non existent and reliance on AI is very high.

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative team, supportive manager, flexible work environment, and opportunities to learn new technologies.

Cons

Project priorities changed frequently, documentation could be more standardized, and communication between departments could be improved.

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