Good Products but Very Bad Sales Culture - Account Manager Deltek Employee Review

2.0
Mar 13, 2014
Recommend
CEO approval
Business outlook

Pros

Biggest Player in a Niche Market. Costpoint product is solid but supporting products are outdated and have many holes

Cons

Ego-Centric Sales culture and management style. VP of Sales takes all the credit for deals that are won and is very quick to blame the rep when deals are lost. Very few "new logo" deals are being won and so most reps are making their numbers by trying to manipulate contracts with current customers to extract more money. Customers are getting more and more frustrated and are growing weary of the Deltek's approach. The SaaS strategy is bound to fail once customers realize it will still take 6-9 months to stand up the system with costs to match - hardly the standard for SaaS offerings.

Explore other reviews about Deltek

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great management of hours and benefits keep me happy. Engaging remote presence

Cons

Salary could be better. Training for some products is non existent and reliance on AI is very high.

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and supportive coworkers One thing that stands out is that employees repeatedly talk about the people being collaborative and easy to work with. For CSM teams especially, there are comments about low internal drama and strong teamwork.

Cons

Morale dips after layoffs: Common issue in enterprise SaaS. Remaining employees sometimes inherit extra accounts or responsibilities after reductions. Internal communication can get corporate/vague. Employees sometimes mention leadership messaging during reorganizations feels polished but not fully transparent. Career growth uncertainty during restructures: When leadership changes or teams merge, promotions and advancement

3
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