5.0May 11, 2018Technical support analystCurrent employee, more than 3 yearsRemote, ORRecommendCEO approvalBusiness outlookProsGreat work life balance, communication, leadership and competitive salaryConsLack of in depth training at new hireShow more
5.0Jun 15, 2026Technical support analystCurrent employee, more than 3 yearsRecommendCEO approvalBusiness outlookProsGreat management of hours and benefits keep me happy. Engaging remote presenceConsSalary could be better. Training for some products is non existent and reliance on AI is very high.Show moreHelpfulShare
3.0Jul 1, 2026AnalystFormer contractor, more than 1 yearVirginia, MNRecommendCEO approvalBusiness outlookProsCollaborative team, supportive manager, flexible work environment, and opportunities to learn new technologies.ConsProject priorities changed frequently, documentation could be more standardized, and communication between departments could be improved.Show moreHelpfulShare