Love Deltek - Senior Customer Care Specialist Deltek Employee Review

5.0
Nov 18, 2017
Recommend
CEO approval
Business outlook

Pros

Work life balance, great coworkers, great managers. Overall I love working here. Benefits are really competitive. I also like the PTO increase for employees who have been there a long time.

Cons

Occasionally heavy workload but we manage to get through it. Management is great about listening to concerns and trying to address problems, no major cons.

Explore other reviews about Deltek

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great management of hours and benefits keep me happy. Engaging remote presence

Cons

Salary could be better. Training for some products is non existent and reliance on AI is very high.

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative team, supportive manager, flexible work environment, and opportunities to learn new technologies.

Cons

Project priorities changed frequently, documentation could be more standardized, and communication between departments could be improved.

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