High work load, lots of adjuster burnout. - Claims Adjuster Definity Employee Review

3.0
Jul 21, 2019
Recommend
CEO approval
Business outlook

Pros

- knowledgable team leads - decent benefits - good advancement opportunities

Cons

- the scary high turnover rate - management does not seem to listen to adjusters - lack of parity in pay - the high workload for claim adjusters - no accountability in file handling due to live queues

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Definity Response
6y
Thank you for your candid comments about your role with us. We’re pleased to hear you’ve had good experiences with your rewards package, leadership, and career advancement opportunities. These are key elements to a satisfying career, and we work hard to make them consistent and strong. We take feedback seriously and are committed to addressing any concerns of our employees. We’d love to chat about the issues you’ve listed and invite you to contact an Human Resources. We will help out in any way we can.

Explore other reviews about Definity

5.0
Apr 25, 2021
Recommend
CEO approval
Business outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

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Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
5.0
Feb 20, 2019
Recommend
CEO approval
Business outlook

Pros

Here's something fun: Petline hasn't launched yet but they've already made me a better pet-parent. Now certainly, "become a better pet-parent" wasn't one of my goals when I accepted the role, but I've been surprised a few times by my personal growth since I joined the team. On career goals I'll say this: to the credit of the management team at Petline, they've recognized talents and areas I where I thrive before I did. I've been given opportunities that I didn't expect and for which I am deeply grateful. Back to pet-parenting, Petline is a startup and every person at this company is heavily committed to our mission and goals. Just working alongside like-minded folks has made me consider who I am as a pet-parent. I know my pets better than I did before and I know they are happier for it. Petline won't always be a startup, but I'm confident that as we move forward it will be with integrity and the intention to foster an environment where individual strengths are recognized, and weaknesses are supported.

Cons

Petline is a startup and anyone familiar with the concept should know that it takes hard work, a lot of brainpower, and constant flexibility. It can be hard to accept and frustrating when business decisions seem to flow and change like water, but it's rewarding. It might not be for right for everyone, but when it's right, it's right.

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