5 Star Review - Customer Success Manager (CSM) Deel Employee Review

5.0
Jun 30, 2025
Recommend
CEO approval
Business outlook

Pros

- Fast, Agile and inclusive work culture. - Get to work with global workforce. - If you're into SaaS, this is one of the rapidly growing unicorns - a great place to learn, unleash your potential and you will be rewarded generously. - Great onboarding team who welcomes and trains you like a champ! - Managers are very supportive, leadership is top-notch, they know what they are doing. - Processes are streamlined, people are friendly, product is ahead of its time.

Cons

- Hiring process is very exhaustive but its fast, I had 6 interviews in total but they happened in rapid succession. I was hired within 2 weeks. - It's fast paced, you got to learn and adapt very fast. So if you're a slow learner, you got to pick up the pace or you will struggle to catch up to trends.

Explore other reviews about Deel

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

- Fully Remote - Global team - Best talent in the world - People genuinely care, not only about customers but also the team mates - Deel speed is real - Real collaborative environment where you are valued - Amazing team culture with work life balance

Cons

No negotiation route for compensation during promotions

2.0
May 25, 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- Fully remote - Mostly nice and talented people, you can learn a bunch and the atmosphere is good in the beginning - Once you realize you're not ever getting a raise you can get by doing bare minimum - You can write the ceo on slack and he will respond, which is actually insane considering its such a huge company

Cons

- Everyone is underpaid, even the senior directors. They present employee equity as extra compensation, but make it very difficult to sell shares at secondaries. - Raise/promotion policies are set up in a way where most ppl will never get it. I've seen superstar employees get 2% annual raise. The rest got 1%. - Pay is localized, so you can do the same exact job but get pay half of the compensation if you're not based in the US. - It's either employee contract for less money, and you have some employee rights given to you by your country, or more money but you're getting misclassified on a b2b contract and using vaction days when you get sick. The actual work requirements and responsibilities are the same in both cases. - If you're not drinking the koolaid you better fall in line and keep any opinions challenging the status quo to yourself - Manager can get pretty manipulative, they'll say anything to appease you, but will not act in your interest unless it aligns with their internal politics play

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