Decent pay, good benefits, terrible management - Anonymous employee Datasite Employee Review

4.0
Feb 26, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I love my team and manager - There is always work to do, so you are rarely ever bored - The benefits are the best I've ever had. You get all your PTO up front, so you don't have to wait to accrue it.

Cons

- Everyone from middle-management and up is only looking out for #1, and upper management has a very "set in our ways" mentality. - A few months after our bonuses were cut in half and our salary raises weren't what we had been expecting, our Chief Revenue Officer spent 20 minutes of our company-wide meeting bragging about the multi-million dollar golf-tournaments he'd been in that year and name-dropping celebrities. - Communication between teams is absolutely terrible. The left hand doesn't know what the right hand is doing, - Very few people, including managers, seem to have the ability to critically think. Almost every time I've asked "why" or "what research did you do before deciding on this 'need'", I get a blank stare.

Explore other reviews about Datasite

5.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

I like the people here and the office is nice.

Cons

No wellness stipend is offered.

2.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

-Coworkers are great. -Training is good. -Customers are usually ok to work with.

Cons

Summary: As a PSS, you'll be expected to support several different products, many of which you will not touch often. It's difficult to be an expert covering so many products and features. They change and update features often, which is both good and bad for customers, but also makes it much more difficult for PSS. You handle really sensitive information (M&A), but are expected to assist multiple customers at once - this is a huge risk. Additional cons: -They implemented a AI agent and then fired several great employees, then increased the rest of the staffs expected workload. -They change ways of working often. -The knowledge base is often out of date. -There's almost always a backlog, but the clients work can be "urgent" - making some clients upset on wait time.

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