A very exciting company - Customer Success Manager (CSM) Darktrace Employee Review

5.0
Feb 23, 2023
Recommend
CEO approval
Business outlook

Pros

Company is a leader in the cyber security sector which is proving to be an ever more important area of technology. The tech is exciting to talk about and is constantly evolving, with new products being launched. Personally, my manager has been excellent at providing support throughout the onboarding process and helping me find my feet. There is also a great atmposphere with people from different teams and seniorities always happy to help and offer advice.

Cons

There are certain restrictions regarding when you can take your annual leave throughout the year, however I know this is in no way unique to Darktrace. As more and more people join the different teams, progression opportunities can seem less clear.

Explore other reviews about Darktrace

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management available and ready for resources

Cons

No clear drive on goals for specific departments

4.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good learning experience and strong foundation products

Cons

Releasing new products that are not good

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