Darktrace Reviews

3.3

49% would recommend to a friend

(1,304 total reviews)
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Jill Popelka

70% approve of CEO

46% positive business outlook

Darktrace has an employee rating of 3.3 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
May 28, 2021
Recommend
CEO approval
Business outlook

Pros

- Can be easy to make friends if your sociable as they try to hire people with similar interests - Interview process is quick and straight forward so it’s relatively simple to land a job (unless your GPA is under 3.5, even if you’ve been out of school for 5 years) - You’re given a lot of responsibility and autonomy, particularly as a fresh grad - Really cool technology that only seems to be getting more advanced

Cons

- IT TAKES A FULL 12 – 16 MONTHS TO GET PAID OUT ON YOUR COMMISSION. Commission structure is absurd (some have even called it criminal). Some employees leave before they receive 100% of their commission so it’s a way for the company to keep more money in their pockets - C-Suite each made millions from the IPO yet give their employees no stake in the company and pay them laughable base salaries (especially for enterprise sales in US). By accepting a job here, you're working tirelessly to make the rich, richer - No care for employee well-being. Churn and burn culture. Very few people make it to the two-year mark. - Middle management has no leadership training or skills, leaving them clearly overwhelmed - No sales enablement tools - Proprietary CRM is really bad and crashes many times a day - Often put in positions where prospective customers feel pressured to sign agreements on a monthly basis - Employees must report to multiple stake holders (team lead, director, VP, sales opps) on the same thing, which is incredibly inefficient for everyone involved - No infrastructure in place to make remote work successful as it relates to team bonding, morale, fun, etc. - Tech recourses and Directors are very over worked, underpaid, and under appreciated, yet so critical to closing business - Lots of fake 5 star reviews - You are not the exception and neither is your office (geography does not matter, it's as bad as these reviews say company wide) – please stick out your job hunt and find an organization that will value you

2.0
May 12, 2022
Recommend
CEO approval
Business outlook

Pros

I’m sad to say most of the things I would’ve listed as pros are unfortunately no longer true so I don’t much to add here: - Can be a good way to get into the cybersecurity industry if you have little to no experience. You can get a significantly higher-paying job after only 10-12 months. - The vast majority of employees across all teams are in their 20s so internal team meetings are pretty casual - Health insurance is “paid for” (disclaimer: the actual coverage is not competitive so only a pro if you never plan on using it or are young enough to stay on your parent’s insurance)

Cons

- For starters, check out what people say about Darktrace on Reddit or try googling “Darktrace” followed by “JPMorgan” or “gimmick” - CTs would be called sales engineers just about anywhere else but they only start us out at about $75K and we made NO COMMISSION even though we play such a huge role in demonstrating value during trials. - From what I’d attribute to inadequate training and lack of oversight for new AEs, we saw more and more of them coming in and treating us (CTs and CEs) like pawns in “their” deal rather than actual team members. Not all AEs are disrespectful but when so many of the good ones have already left, CTs are stuck spending so much of the day *dealing* with AEs which inevitably outweighs just about anything we enjoyed about the job in the first place. - Raises/bonuses are scarce, distributed unfairly, and further highlight how management picks favorites rather than rewarding true top performers. We are not evaluated on a yearly basis for raises or even considered for raises to offset increases in the cost of living. - 401K matching is a joke at only 1%

1.0
Oct 25, 2023

RUN

Recommend
CEO approval
Business outlook

Pros

It says I need to write 5 words here

Cons

As the title says - run. Expect excessive micromanagement to the extent of requiring approval for basic email communications. The work environment is detrimental and toxic. A significant portion of Senior Account Executives hold university degrees but lack prior sales experience, resulting in a limited frame of reference for their roles, which explains their tenure. There's a pronounced bias in favor of senior representatives, leading to constant preferential treatment in deal allocation situations. The in-house CRM is extremely manual, demanding an extensive investment of time to input even 50 prospects into your sales tools (assuming you even have that many within your terrible patch of accounts).

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