A career mistake - Account Executive Darktrace Employee Review

2.0
Sep 8, 2019
Recommend
CEO approval
Business outlook

Pros

- Good product, genuine pleasure to sell once you are having conversations with the right people and companies - Good commission structure - Opportunity to travel with work - Central London location

Cons

- Mislead during interview process: in my interview process which was run by the CSO and MD, their answers to my questions such as how many people are hitting target/ what percentage of leads or inbound vs outbound were in reality far from the truth. - Toxic work culture: there is a lot of nepotism and favouritism across the company. If you want to challenge the status quo this is not the place for you, you will be treated and looked at as if you are a trouble maker. If you are a 'yes' person/ robot then management will like you. - Inexperienced management: young graduates who close 1 or 2 big deals are then promoted into management positions and cannot coach other employees because of their lack of experience. - No territories: with a saturated market and sales team the lack of structure and sales ops makes it incredibly difficult to build a pipeline. It also means that several people might be working the same account at any one time which a) irritates prospects as they are getting spammed from Darktrace reps and b) severely lowers your chance of booking meetings. - Next to nothing tech stack: the only tools as a sales rep that you are given is LinkedIn Sales Navigator and a terrible in house built CRM system. They claim they cannot use cloud based products because of security but I reckon it is paranoia. - Unachievable targets: quarterly quota is £435k and only a small percent of reps hit that with very little hitting quarter on quarter - Low base salaries compared to industry standards - No benefits a part from Bupa Healthcare but this is a taxable benefit - Low annual leave allowance I would say the HP/ Autonomy crowd who fill many senior management positions are trying to replicate their formula of ballooning a company as quickly as possible without caring about the employees themselves.

Explore other reviews about Darktrace

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management available and ready for resources

Cons

No clear drive on goals for specific departments

4.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good learning experience and strong foundation products

Cons

Releasing new products that are not good

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