Toxic Culture - Anonymous employee DTCC Employee Review

1.0
May 26, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is better than average, bonus, but not worth what you give up. More words make Glassdoor happy so here they are.

Cons

I worked here for 5 years. When I started, I got the sense that something was way off. People looked burned out and miserable, management had shifty eyes. HR orientation felt weirdly disorganized. Feedback was "encouraged" but then ignored. I had to ask for the employee manual 5 different times before I finally got one. This is the most toxic and stale work environment I’ve ever experienced. The technology is laughably outdated. It had a warehouse mentality from day one, borne from lazy union workers doing their jobs manually. There are still managers from those days, and they still treat that their employees like lazy manual laborers, mainly because those are the only types of people they know how to manage. If you work here, you’ll find yourself getting dumber by the day, just because of upper management’s self fulfilling prophecy that their employees don’t want to work, and so therefore their job and their top heavy management structure is necessary and justified. I knew one manager who’s total job responsibility was to send one weekly email. Senior Management is a club of mostly white men from the old days, who have given lip service to “diversity”, but only at the lower levels, mainly as a buffer so that they can keep their club functioning. There is a cruelty in the air here. Management actively encourages employees to turn on each other, killing any sense of teamwork, while it’s a total hangout culture as you get further up the ladder into senior management. Petty games and decades old unproductive rituals rule. They have no competition in their industry, so employees here are busy killing each other. They have met the enemy, and the enemy is them. The longer you stay, the more your sense of fair play and teamwork at work, and in life, will be eroded. The worst part is looking around at all the nastiness and realizing how terribly unproductive it is. Soon you’ll find yourself following management’s lead, going through the motions in order to get paid, and treating your fellow employees and your staff like absolute trash and hating yourself for it, That’s when you’ll have to make a choice between your money or your values. I chose wisely and am so happy that I had the foresight to leave before that state of mind became permanent for me. I now get paid twice as much and am as productive as I want to be. Yes, it’s competitive world, but teamwork, collaboration and productivity are possible. Just not here. You have been warned.

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Cons

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Pros

Internal Audit's work is meaningful and provides strong exposure across risk, technology and operations. Audits tend to focus on areas that truly matter from a regulatory and risk perspective, so you're not just checking boxes. There is a genuinely strong team culture. Colleagues are competent, collaborative, and willing to help, with a good mix of experience levels that make it a solid environment for learning. There is also clear investment in employee development. Managers often have regular career discussions, and there are ongoing efforts around training, including newer areas like AI tools and capabilities. Recognition is present, and people are generally acknowledged for strong performance. Overall, it's a strong place to build audit fundamentals, gain exposure to innovation initiatives, and develop credibility within financial services / internal audit.

Cons

Internal Audit's workload is consistently high, not just during peak periods. It's common to juggle multiple audits with overlapping deadlines, alongside continuous monitoring and other responsibilities, which can make it difficult at times. Processes can be very documentation heavy and sometimes feel rigid, which is expected in a highly regulated environment but can reduce efficiency. A significant amount of time can go into formatting, reviewing and aligning work papers to methodology. Some workflows remain manual, which adds to the overall pressure and limit efficiency.

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