Middle management / Team leaders needs an overhaul - Operations Specialist DTCC Employee Review

1.0
Jul 9, 2016
Recommend
CEO approval
Business outlook

Pros

Solid working hours and weekends off. Most employees are nice, talented people. Free coffee. It gives you an insight into how a large corporation is run.

Cons

Be prepared to kiss up to managers and team leaders if you want to progress in this job. It's a popularity contest, headed by sycophants. If you're not the teachers pet, be on your toes. Basic pay is very low, it is apparent that DTCC is taking advantage of the average wage in North Wales. Constantly told that financial reviews are ongoing, then inevitably disappointed when there is no real improvement to pay structure. High turnover of staff before the end of their probation periods. Others fired for minor issues. Current software is outdated, but is apparently being updated soon. There is a lot of new blood in the Wrexham office - it becomes clear very soon which management staff have no prior experience in this role. I have never experienced office politics in a company to this scale. I hope the US senior management have a magnifying glass on the management they have hired in the Wrexham office - especially certain team leaders who spend all day gossiping and bring nothing to their team.

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5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Very good work culture at dtcc

Cons

not many cons at dtcc

4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Internal Audit's work is meaningful and provides strong exposure across risk, technology and operations. Audits tend to focus on areas that truly matter from a regulatory and risk perspective, so you're not just checking boxes. There is a genuinely strong team culture. Colleagues are competent, collaborative, and willing to help, with a good mix of experience levels that make it a solid environment for learning. There is also clear investment in employee development. Managers often have regular career discussions, and there are ongoing efforts around training, including newer areas like AI tools and capabilities. Recognition is present, and people are generally acknowledged for strong performance. Overall, it's a strong place to build audit fundamentals, gain exposure to innovation initiatives, and develop credibility within financial services / internal audit.

Cons

Internal Audit's workload is consistently high, not just during peak periods. It's common to juggle multiple audits with overlapping deadlines, alongside continuous monitoring and other responsibilities, which can make it difficult at times. Processes can be very documentation heavy and sometimes feel rigid, which is expected in a highly regulated environment but can reduce efficiency. A significant amount of time can go into formatting, reviewing and aligning work papers to methodology. Some workflows remain manual, which adds to the overall pressure and limit efficiency.

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