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      What a mess - Account Manager DISH Employee Review

      2.0
      Jul 15, 2025
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Some decent travel opportunities, okay perks like very cheap satellite TV service,

      Cons

      Company is very disorganized and doesn't care about it's employees at all. Several reorganizations in terms of company structure as well as products and services offered in a short amount of time. I worked there for just over 5 yrs in the same position and had 7 different managers. At one point our manager was fired and we had no manager at all for 3 months, but there was also no adjustment to processes that required managerial approval. Little room for promotion if you're remote. Little incentive for employees -- no healthy living programs, no gym access or fitness center at the HQ, badge swipes are heavily scrutinized, Benefits are mediocre at best.

      avatar
      DISH Response
      10mo
      We are grateful for your feedback regarding your five years with our company. It's rewarding to hear that you found some decent travel opportunities and appreciated the perk of deeply discounted satellite TV service. We understand your concerns about company organization, the frequency of managerial changes, and the challenges you faced with advancement as a remote employee. We also note your observations on our employee incentives and benefits. Please know that we are continuously working to enhance our workplace experience and value all insights that help us improve. We wish you the best in your future endeavors.

      Explore other reviews about DISH

      5.0
      Feb 26, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great and flexible work supported my growth through college

      Cons

      Honestly that the product we were selling wasn't the best value

      avatar
      DISH Response
      3mo
      It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
      1.0
      Jun 5, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home is the only pro I can think of

      Cons

      They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

      1
      avatar
      DISH Response
      4d
      We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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